Improving the Profitability of Email Marketing
About Ted
25+ years
$2+ billion
Has generated over
$2 billion in eCommerce sales using email marketing to existing customers.
Award winner
Worldwide expertise
Our role is to provide strategic advice to make you more successful.
Our attention is firmly fixed on our client’s bottom line with specific, actionable recommendations for improvements.
Typical engagements last from weeks to a few months: we “Get in then get out,” leaving you with prescriptive recommendations that drive profit.
Services
How we can help you and your business
Email Marketing Program Audit
A review of the current email marketing stream that a user would receive after interacting
A review of the current email marketing stream that a user would receive after interacting with your website. Can be an “Outside-in” analysis that is based solely on publicly available information or an “Inside-out” review that includes a review of marketing segmentation, personas, campaign performance, etc.
Website visitor recognition analysis
Analyze overall website traffic to determine the percentage eligible for search abandonment
Analyze overall website traffic to determine the percentage eligible for search abandonment remarketing. Includes recommendations for increasing this audience’s size and a sensitivity analysis of the financial impact of implementing these recommendations.
Email Marketing Strategy and Deployment
Strategic consulting and tactical implementation of retention email marketing programs. Example
Strategic consulting and tactical implementation of retention email marketing programs. Example services range from building a strategic email marketing plan, developing an RFP to find the perfect multi-channel marketing platform, or acting as your intermediary as you work with your internal technology team to automate a complex triggered communications program.
Program overview
Development of “as-is” email marketing program overview that details each program at a
Development of “as-is” email marketing program overview that details each program at a summary level. Overviews of this type are useful for communi-cating with executives and other stakeholders (internal and external), and for training purposes.
What we are not
Our clients
Review and enhancement of this college preparatory business’ website presence.
business’ website presence.
Strategic and technical review of search portal Ask.com’s marketing database and marketing automation systems.
business’ database and marketing automation systems.
Provided guidance and recommendations for this market-leading networking equipment manufacturer to overhaul their online Privacy Policy
networking equipment manufacturer to overhaul their online Privacy Policy.
Outside-in audit of email marketing programs of this eCommerce business.
eCommerce business.
A broad range of marketing consulting services for this real estate valuation and sales platform. Services ranged from reconfiguring the customer registration system to designing the overall email communication strategy to existing customers.
estate valuation and sales platform. Services ranged from reconfiguring the customer registration system to designing the overall email communication strategy to existing customers.
Developed marketing and training materials to assist this SaaS marketing automation company more successfully sell to prospects in the travel and hospitality industry.
marketing automation company more successfully sell to prospects in the travel and hospitality industry.
Inside-out audit of email marketing programs for the low-cost carrier of Qantas Airways.
Qantas Airways.
Inside-out audit of email marketing programs for this aftermarket consumer warranty business.
consumer warranty business.
Review and enhancement of this college preparatory business’ website presence.
Strategic and technical review of search portal Ask.com’s marketing database and marketing automation systems.
and marketing automation systems.
Provided guidance and recommendations for this market-leading networking equipment manufacturer to overhaul their online Privacy Policy.
Provided guidance and recommendations for this market-leading networking
equipment manufacturer to overhaul their online Privacy Policy.
Outside-in audit of email marketing programs of this eCommerce business.
A broad range of marketing consulting services for this real estate valuation and sales platform. Services ranged from reconfiguring the customer registration system to designing the overall email communication strategy to existing customers.
sales platform. Services ranged from reconfiguring the customer registration system to designing the overall email communication strategy to existing customers.
Developed marketing and training materials to assist this SaaS marketing automation company more successfully sell to prospects in the travel and hospitality industry.
automation company more successfully sell to prospects in the travel and hospitality industry.
Inside-out audit of email marketing programs for the low-cost carrier of Qantas Airways.
Airways.
Inside-out audit of email marketing programs for this aftermarket consumer warranty business.
warranty business.
Satisfaction Guarantee
As the President of GetWham Consulting I stand behind the quality and value of my deliverables.
Any client not satisfied with the quality of services provided may request fees charged in the most recent billing period be reduced or refunded. We will happily oblige and the engagement will be concluded.
As our client, your complete satisfaction is guaranteed.
Testimonials
See what others think about working with Ted
Sean Smith
Global CRM & Online Manager, HotelClub, Sydney, Australia
In the world of data-driven, customized, automated messaging, there are few
In the world of data-driven, customized, automated messaging, there are few professionals with the depth of knowledge and experience as Ted. His passion, technical understanding, and broad knowledge on the area of database marketing and messaging, coupled with a generosity of spirit and willingness to share advice, made Ted an invaluable mentor.
Barney Harford
Chief Executive Officer, Orbitz Worldwide, Chicago
After becoming familiar with Ted’s work at Expedia, I recruited him to lead email
After becoming familiar with Ted’s work at Expedia, I recruited him to lead email marketing when I became CEO at Orbitz Worldwide. Ted did a fabulous job for us, envisioning and executing on a thoughtful CRM program. He also played an important role in the development of the Orbitz loyalty program, which was very effective at increasing hotel attachment rates.
Ted is an expert in the email marketing space and I’m happy to recommend Ted and GetWham Consulting if you want to get serious about email marketing.
Matt Blumberg
President, Return Path, New York City
Without a doubt the smartest client I have ever met with.
Without a doubt the smartest client I have ever met with. Hands down.
Justin Foster
VP Professional Services, WhatCounts, Seattle
Ted is easily one of the most brilliant people I have ever met. Period. This guy knows
Ted is easily one of the most brilliant people I have ever met. Period. This guy knows more about database marketing than any other human being on the planet - I can practically guarantee it.
Jared Blank
Email Marketing Analyst, JupiterResearch, New York City
[Ted’s email marketing work is] not only ahead of the competition, but among the
[Ted’s email marketing work is] not only ahead of the competition, but among the best practices across all online marketing.
Ty Shay
Chief Marketing Officer, Hotwire, San Francisco
I hired Ted to run email marketing at Hotwire. Within two months he delivered a
I hired Ted to run email marketing at Hotwire. Within two months he delivered a forty-page, single-spaced strategic plan that exceeded all expectations. He then proceeded to transform the company’s email marketing program, doubling the share of transactions attributable to this low-cost channel. His work was so good that when Hotwire was purchased by Expedia he was promoted to repeat his success there.
In the years that have followed I have hired Ted as a consultant multiple times; his work is always superior and he is my go to guy whenever I need to improve my email marketing team’s performance. Engaging Ted to improve your email marketing programs is a decision you will never regret.